15 Times The Customer Was Almost Right
A great customer service experience and a smooth, clean poop are two things that happen rarely in life. But when they do, they are two of the most pleasant, week-changing experiences known to humankind.
Now, when customer service departments started (apparently) hiring comedians to run their Twitter accounts, people’s experiences with complaints and queries were brought to a whole new level of entertainment. Who ever thought we’d be living in a world where you could be sitting without toilet paper on a train across the UK and tweet for staff to bring you some wipes? I mean, seriously? These are the kinds of stories that should lead the news every night. We’d all be so much more optimistic.
But that’s enough poop-talk for now, I think. Let’s just get right into it and examine the glory that is customers vs. customer service Twitter accounts, shall we?
1. For the uninitiated, “no a grass” translates to “not a snitch.” You may laugh now.

2. I’m wildly impressed with the kid’s resourcefulness and Virgin Trains’ response time.

3. If the dog is healthy, I’m actually okay with this transition.

4. I hope this made it to his ex.

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